CareCredit and Clarus Team Up to Simplify Veterinary Checkout and Payment Planning
TECHNOLOGY
Synchrony’s CareCredit and Clarus are working to better connect pet insurance and financing.
For many pet owners, one of the most stressful parts of a veterinary visit comes at checkout. Understanding insurance coverage, navigating payment options, and making decisions about treatment costs can create uncertainty at a time when pets need care the most. To address these challenges, CareCredit and Clarus Technology have launched a new partnership designed to make veterinary payments more transparent, efficient, and accessible.
The collaboration integrates real-time pet insurance eligibility and financing insights directly into the Clarus Portal, enabling veterinary teams to access critical financial information at the point of care. By bringing insurance and financing options together in one workflow, the partnership aims to reduce friction for practices and provide pet owners with greater confidence when making healthcare decisions.
Making Cost-of-Care Conversations Easier
Financial discussions are often one of the most difficult aspects of veterinary healthcare. Pet owners want the best care for their animals, but uncertainty about coverage and out-of-pocket expenses can complicate treatment decisions.
The new integration gives veterinary staff immediate visibility into:
Pet insurance coverage information
Available financing options
Eligibility details at checkout
Payment pathways for uncovered expenses
With these insights available in real time, veterinary teams can discuss treatment costs more clearly and confidently while helping pet owners better understand their options.
Combining Insurance and Financing in One Workflow
One of the primary goals of the partnership is to eliminate the need for multiple systems and disconnected conversations.
Through the integration, practices can pair insurance coverage information with financing solutions from the CareCredit health and wellness credit card. This consolidated approach helps reduce administrative back-and-forth while creating a more streamlined payment experience.
Rather than requiring clients to separately research coverage and payment options, veterinary staff can provide a more complete financial picture during treatment discussions. This allows pet owners to make informed decisions more quickly and with less stress.
Supporting Better Treatment Acceptance
Cost concerns can sometimes delay or prevent recommended veterinary care. By providing clearer information about insurance coverage and financing availability, the partnership seeks to help practices improve treatment acceptance rates.
According to the companies, giving clients access to multiple payment pathways can help:
Reduce payment uncertainty
Improve cost transparency
Support earlier financial planning
Increase the likelihood that recommended treatments move forward
The result is a process designed to benefit both veterinary practices and pet owners while helping ensure pets receive needed care.
Technology Designed for Veterinary Teams
The integration builds on the capabilities of the Clarus Technology Portal, which provides veterinary practices with tools for managing insurance-related processes within a single platform. Features include insurance visibility, claims support, financial navigation, and practice-level insights designed to improve operational efficiency.
By bringing insurance and financing information closer to the point of care, practices can reduce time spent on administrative tasks and focus more attention on patients and clients.
Improving the Veterinary Client Experience
The partnership reflects a broader trend toward digital tools that simplify healthcare payments and improve financial transparency. As veterinary care becomes increasingly sophisticated, helping pet owners understand the financial side of treatment is becoming just as important as delivering quality medical care.
For CareCredit and Clarus Technology, the new integration represents an effort to build a more connected experience that bridges insurance coverage and payment planning in real time.
By reducing uncertainty and streamlining checkout, the collaboration aims to create a better experience for veterinary teams, pet owners, and ultimately the animals receiving care.
Related Stories
Lotti Media © 2025-2026
Lotti MEDIA is your go-to source for multi-industry insights, innovation, and more.
Stay in the Know
Join our mailing list today.
Powered by: Lotti Communications