Phenom Unveils Next-Gen AI Voice Screening
TECHNOLOGY
Phenom Voice Screening Agent delivers results at scale for screening, qualifying and advancing talent as part of a deeply integrated, end-to-end hiring solution.
The initial stages of recruiting are often the most time-consuming and inefficient. Organizations tasked with high-volume or specialized hiring frequently struggle to connect with and screen talent quickly enough, leading to delays and missed opportunities. Phenom, the leader in applied AI for the talent journey, is addressing this bottleneck with the launch of its Phenom Voice Screening Agent, ushering in the next era of conversational voice AI for recruiting.
This new technology is being hailed as the most advanced, enterprise-ready solution on the market, uniquely engineered to accelerate screening while simultaneously improving the candidate experience and recruiter productivity. It achieves this by ending the "one-size-fits-all" approach to screening, instead adapting dynamically based on the specific job role.
Always On, Always Human
Phenom’s Voice Screening Agent is built on agentic voice technology that combines AI, automation, and human-like conversation. The key to its success is its seamless integration into the end-to-end hiring solution.
The agent is available 24/7, ensuring that candidates are engaged the moment they apply. It conducts role-specific screening conversations, probing deeper into qualifications and clarifying details before a human recruiter ever gets on the phone. By adapting dynamically to a candidate's responses, understanding nuanced answers, and maintaining the employer's brand voice, the experience feels natural and personalized.
John Deal, Sr. Director of Product Marketing at Phenom, explained why versatility is non-negotiable: “Generic one-size-fits-all AI tools will fail as they can't adapt to the real-world complexity of hiring across different roles. Our Voice Screening Agent blends AI and automation with a human-like experience to speed up screening while making the process better for both candidates and recruiters.”
Driving Measurable Impact at Scale
Early pilot results from major enterprises are already validating the platform's ability to drive measurable business impact. Anne Strickroot, VP Talent Acquisition at Elara Caring, shared staggering results from piloting the agent in one of their complex states.
"We started small, iterated and the results speak for themselves: AI-interviewed candidates took their first job faster and worked an average of three hours more per week than those interviewed by human recruiters, proving they were more serious candidates. We've also shaved about 1.3 days off our hire time," Strickroot reported. This speed and candidate quality allow Elara Caring to quickly pivot operations and scale hiring across their 50 branches nationwide as market needs dictate.
Beyond Screening: Powering the Full Journey
Phenom’s solution goes beyond basic initial screening. It orchestrates the entire early hiring process across frontline, knowledge, and executive-based roles. As part of the Phenom Hiring Intelligence platform, other agents automate interview scheduling, allowing candidates to instantly self-select interview times and eliminating the tedious back-and-forth.
The system also supports fairness and compliance: during interviews, structured guides keep hiring managers focused, while interview intelligence flags potential bias and candidate fraud, automatically capturing key moments to create an audit-ready record.
The future of recruiting is conversational, intelligent, and fast. With the launch of the Voice Screening Agent, Phenom is empowering organizations to truly reshape their HR strategies for scalable and sustainable transformation.