Sage Rolls OutTasking Integrating EHR Workflow to Unify Senior Care Delivery and Reduce Caregiver Documentation Burden
HEALTH & BEAUTY
Sage, in partnership with ALIS, streamlines care with a single workflow for planned and unplanned services, reducing documentation burden in real time. Source: Sage
Sage, the first integrated care platform built for senior living and skilled nursing, has launched Tasking, a solution that unifies planned and unplanned care into a single workflow. Initially launching with ALIS, the solution bridges the gap between electronic health record plans and frontline assistance, reducing operational issues and clinical risks across communities.
The launch represents a fundamental shift for the senior living industry, moving beyond disconnected systems to one integrated workflow designed to improve how care is delivered to aging populations.
Addressing System Fragmentation
Previously, senior living communities have operated across fragmented systems where care plans lived in the EHR while real-time alerts and point-of-care activity lived elsewhere or went undocumented entirely. This fragmentation creates significant cognitive load, forcing caregivers to document care after their shifts end, leading to incomplete records and increased burnout.
Tasking addresses this burden by helping caregivers provide better care, stronger documentation, and a more complete picture of care delivery for leadership through a single, integrated application for all daily workflows.
"At our core, Sage exists to make it as easy as possible for caregivers to know what to do and document the care they're delivering, so they can spend more time caring for residents," said Ellen Johnston, Co-Founder and Chief Product Officer of Sage. "With Tasking, we're simplifying documentation by bringing it into the moment, not at the end of a long shift, giving frontline care teams time back and ensuring they can focus on caring for residents rather than late-night administrative hurdles."
Platform Adoption and Integration
Sage positions itself as uniquely positioned to deliver Tasking, building on care workflows already deeply adopted by care teams. Caregivers consistently engage with and rely on the platform, reflected in its 80 percent customer satisfaction score and 90 percent engagement rate, making the integration of planned care into existing intuitive workflows a natural extension of current usage patterns.
Tasking drives measurable improvements across clinical operations, compliance, and revenue through three core capabilities. Bi-directional integration ensures planned tasks from the EHR and updates to tasks and unplanned care in Sage remain synchronized, streamlining caregiver workflows. Point-of-care documentation allows caregivers to record tasks in real time, capturing data necessary for accurate and complete care plans. Enhanced operational visibility for leadership includes staffing and level of care recommendations fueled by planned and unplanned care data.
Partnership with ALIS
Sage integrates with most major EHRs and has partnered with ALIS first to bring Tasking to market. The collaboration represents an advanced evolution of EHR integrations, moving beyond standard connectivity to create a more unified experience. ALIS's strong presence in the senior living sector and shared vision for improving clinical operations through better-connected systems positioned it as the launch partner for the solution.
"Our goal has always been to provide senior living operators with a connected ecosystem that supports both clinical and operational teams," said John Shafaee, Founder and CEO of ALIS by Medtelligent. "This partnership with Sage allows us to expand that vision by meeting caregivers where they are and reducing the need to work across multiple systems, creating a more seamless day-to-day experience."
Recent Funding and Strategic Direction
The launch of Tasking follows Sage's $65 million Series C funding round led by Goldman Sachs Alternatives. The investment accelerates Sage's mission to replace outdated infrastructure with a predictive, AI-powered platform that shifts the industry from response to prevention.
Sage-powered communities have identified a $275 increase in net operating income per resident per month, 50 percent reduction in falls, and faster response times compared to the industry average. These metrics demonstrate the operational and clinical impact of the platform's integrated approach to care delivery.
About the Companies
Sage is the industry's first fully integrated care platform for senior living and skilled nursing, built by founders who have watched family members navigate the care system. The platform replaces outdated infrastructure with modern software and AI-powered insights designed to ensure aging is defined by dignity, visibility, and care quality. Additional information is available at hellosage.com.
ALIS (Assisted Living's Intelligent Software) by Medtelligent is the leading all-in-one clinical and operations software for senior living. ALIS consolidates CRM, clinical, billing, eMAR, business intelligence, and AI into a single system designed to drive operational efficiency, better care outcomes, and scalable growth. Additional information is available at go-alis.com.